Terms & Agreements

Customer Agreement Guide

Customer agreements should identify who purchases the service and who is authorized to act for that customer.

Authority and customer responsibility

Account administration, authorized users and payment responsibilities may belong to different people. Reviewers should distinguish an individual user from the contracting business. A platform account does not necessarily demonstrate authority to bind an organization to negotiated changes.

How this relates to Remizen

This guide creates no Remizen customer relationship or additional account entitlement. It supplements, but does not amend, the original published Terms.

Practical review considerations

Key points

  • Identify the contracting entity and authorized contacts.
  • Review responsibility for users and submitted data.
  • Verify the applicable accepted or executed documents.

Frequently asked questions

Does opening this article form a customer agreement?

No. The article provides information only.